FAQ - Campaign

Can I transfer my Campaign to another TargetEveryOne account?

Yes, you can transfer any mobile or email campaign to another TargetEveryOne user. You can either copy or move the campaign to another user. Moving a campaign will remove the campaign from your account altogether and it won’t be visible in your account after the recipient account holder accepts it.

The user to which you transfer the campaign will have to approve or reject the transferred campaign first. Plus, the recipient user will have to remove the watermark from the transferred campaign again from his own account. Only then he will be able to use the campaign.

Transfer_Campaign.png

What is the difference between Bitly and Default url shortener available at the ‘Page’ tab in Campaign editor?
Bitly is a world’s leading link management platform to shorten URLs to make them more presentable and manageable. Here is an example of how the TargetEveryOne plans and pricing page URL- will look with and without when shortened with
  • Actual URL - https://www.targeteveryone.com/Billing/Compare.aspx
  • With Bitly – http://bit.ly/2kz0Jbo
But if you use the ‘Default’ option instead of the Bitly, then the complete campaign URL will be sent in your SMS or email distribution. Which will look like this:

Default Campaign URL - https://campaign.targeteveryone.com/mobiSite.aspx?pk_campaign=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 

Bitly_Default.png

 

 

Where can I view the details of all the SMS and Email Campaigns I have sent from my account?
You can view and analyse all your SMS and email distribution details at the ‘Analytics’ module. Plus, you can have an overview of all the SMS and email distributions done from your account under the ‘Distributed Campaigns’ tab at both SMS and email distribution modules.
Where can I view the details of all the SMS and Email Campaigns I have sent from my account?
You can view and analyse all your SMS and email distribution details at the ‘Analytics’ module. Plus, you can have an overview of all the SMS and email distributions done from your account under the ‘Distributed Campaigns’ tab at both SMS and email distribution modules.
Distributed_Campaigns.png
I want to send a Campaign to my customers next week. Can I schedule the sending for a future date and time?
Yes, you can schedule both SMS and Email distributions to a future time and date as per your marketing campaign launch dates. The scheduling option is provided at the bottom of the SMS distribution settings panel (check out the screenshot below). You just need to select the Date-Time (Minutes and Hours too) and schedule the sending. Once done, just sit back and relax and the system will handle your campaign distribution on its own.
Schedule_SMS.png
What is a Sender Name and why is it mandatory to create one before sending a Campaign through SMS or Email?
‘Sender Name’ as the word itself suggests is the name/text by which you identify the Sender of the SMS or Email in your mobile or email inbox. Creating a Sender name for sending SMS and emails is mandatory as not assigning one to your distribution will result in the message being delivered with a random alpha-numeric sender id. Which doesn’t look professional. It’s always better for your promotional activities when the recipient knows who sent the promotional message.
What is the difference between Single and Double Opt-In process?
Single Opt-in: Single Opt-in means that when users submit their mobile number and email address to a signup form, they don’t have to confirm or verify their mobile number and email address to Subscribe or Opt-in. As soon as the user signs up, he or she is immediately added to the contacts module with Opt-In status TRUE.
Double Opt-in: In this case, users have to confirm their sign up. This means that when a user submits his mobile number and email address through the Sign Up form, they are sent a confirmation SMS/Email, where they must click a button or a link that confirms their desire to be added to your Contacts. Only after this confirmation, is the user added to Contacts with Opt-In status TRUE.
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